Commission Rebate Summary Reports for the period 1 July - 30 September 2024 (inclusive) have been saved in your shared folders. If there is no file in your folder that means there are no rebates payable to your clients this quarter.
IMPORTANT
Issues that need resolution are highlighted in the reports as detailed below.
ORANGE - bank details are missing
If you are expecting a commission to be clawed back from the fund manager or product provider within the next 3 months and would like a payment held pending that clawback, please email the details to admin@ifa-aust.com.au; otherwise
You must obtain bank details from your client and enter them into Revex by the due date noted below
BLUE – client’s email address not entered or your email address is entered
You must enter your client’s email address into Revex, or
If they don’t have an email address you must enter yours and you will receive the rebate activity statement and you can post it to them
RED – a clawback has been charged
If you are aware of a special circumstance regarding the clawback, such as it was charged in error by the provider or a commission will be paid within the next quarter to offset the amount in full please email admin@ifa-aust.com.au to advise before 15th November.
If there is no special consideration the amount can be reimbursed directly by your client to IFA-Aust by 15th November to BSB 182-512, account # 963260153 in the name of IFA-Aust. An email confirming the transfer should be sent to admin@ifa-aust.com.au.
If payment is not received directly from your client by 15th November it will be included as a deduction in your November RCTI issued early December and you should contact your client directly to obtain reimbursement if required.
For more details please refer to Understanding the Rebate Process in the Adviser Portal on the Compliance/Procedures page or click HERE.
Rebates will be paid on 31st October 2024 so all changes and/or updates need to be entered into Revex by COB 30th October. Any payments that reject in the pay run will be carried forward to the following quarter so please take care when reviewing the details.
OTHER IMPORTANT INFORMATION
You must have a Client Service Agreement in place for any client receiving a rebate, even if that is the only financial service you are providing to them.
Commissions cannot be retained to offset advice fees unless:
There is a Client Service Agreement outlining the service to be delivered and how much it will cost, and
There is no relationship whatever between the commission and the price of the service
Rebates may not be paid to a client’s SMSF or other super fund, regardless of whether the super fund is capable of accepting the payment. For more information on this policy please click HERE.
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